Discover how your peers are leveraging WorksLink to benefit their businesses.
SAIC Group is a leading automotive manufacturer in China, covering passenger vehicles, commercial vehicles, and new energy vehicles. The company continuously drives technological innovation and smart manufacturing to meet global market demand. By integrating WorksLink's remote connection capabilities through ITMS, SAIC Group has achieved centralized management and operations of internal devices, providing employees with efficient remote support. Additionally, WorksLink empowers 4S stores and service stations, enabling expert remote diagnostics and technical support, significantly improving operational efficiency and service response speed.
Lenovo Group is a global leader in technology, dedicated to providing innovative smart products and solutions. As a leader in the global PC market, Lenovo has also made significant strides in the fields of data centers and cloud computing, serving individuals, enterprises, and public sectors worldwide. Through the WorksLink remote assistance platform, Lenovo provides efficient and convenient remote support for employees and partners around the world. The platform has successfully connected over 20,000 terminal devices, relying on private network deployment and compliance guarantees to ensure data security and smooth business operations globally.
Yonyou Software is a leading enterprise management software and cloud service provider in China with over 30 years of industry experience. The company provides digital transformation solutions to millions of enterprises across various sectors, including manufacturing, retail, finance, and government. By integrating WorksLink’s remote connection capabilities into their after-sales service system, Yonyou provides efficient remote technical support and software troubleshooting services for customers. This not only reduces labor and travel costs but also significantly increases the first-time resolution rate, helping businesses quickly resume operations and improving customer satisfaction.
Zhongji Group is a global leader in integrated logistics and equipment manufacturing, specializing in containers, logistics, energy, and offshore engineering. As a leader in global container manufacturing and supply, Zhongji provides efficient and reliable products and services worldwide, helping optimize and develop global supply chains. Leveraging the WorksLink remote assistance platform, Zhongji provides efficient remote support to its operations and technical teams around the world. The platform has successfully connected over 15,000 terminal devices and ensures the security and compliance of operations through private network deployment and regulatory safeguards, strengthening the company's global business operations and data security, and effectively driving the company's digital transformation.
KALTENDIN is a fashion group specializing in high-end apparel brand chain operations, covering design and development, manufacturing, brand building, and retail management. With over 350 stores nationwide, KALTENDIN provides an excellent fashion experience for consumers. By leveraging WorksLink, KALTENDIN has achieved unified management and remote operations of equipment across its stores nationwide, offering instant remote technical support to store employees. This ensures efficient and stable operations, enhancing overall management efficiency.
Noxon (China) Co., Ltd. is a leading medical equipment company specializing in the research, development, production, and sales of medical devices. The company is committed to providing high-quality medical solutions to global customers, with products widely used in hospitals, clinics, and health institutions. With the WorksLink remote assistance platform, Noxon has significantly improved after-sales response time for medical equipment. Intelligent remote technology enables real-time monitoring of device status, quick fault diagnosis and resolution, reducing downtime, ensuring stable system operation, and enhancing service quality and customer satisfaction.
Super 8 Hotels is a global leader in the economy hotel sector, committed to providing comfortable and convenient accommodation experiences to customers worldwide. By privatizing the deployment of the WorksLink platform, Super 8 Hotels has achieved centralized management and operation of equipment across its global hotels. All devices are unified under the group network, allowing the operations team to remotely handle IT issues, ensuring stable system operation. This model not only improves operational efficiency and reduces costs but also accelerates global service response time, ensuring efficient hotel operations.
Huawei is a global leader in ICT infrastructure and smart devices, with 207,000 employees serving over 3 billion people across 170+ countries and regions. Huawei is committed to building a fully connected, intelligent world. Through WorksLink, Huawei’s operations team overcame the challenges of managing widespread devices and complex operations. They achieved centralized remote management, allowing technicians to monitor device status in real-time, remotely troubleshoot faults, and optimize system configurations. This significantly improved operational efficiency and reduced the need for on-site inspections. The intelligent early-warning function effectively reduces system failure risks, ensuring stable device operation and ensuring business operations run smoothly.
Poly Property (06049.HK), established in 1996, is a subsidiary of Poly Developments and Holdings Group. The company operates in 205 cities nationwide, with a managed area of 760 million square meters, and has a brand value of over 24.1 billion yuan, making it a leading company in the property management industry. By leveraging WorksLink’s remote connection and desktop capabilities, Poly has centralized the access of nearly 1,000 project sites' computers and video systems. A multi-level video inspection system has been established from the group, regional, to project levels, aiding in service quality audits and refined management. This solution significantly reduces labor and time costs, improving operational efficiency and service quality.
